Salesforce Industries Cloud (formerly Vlocity) is a suite of industry-specific cloud applications built natively on the Salesforce platform. Designed for complex industries such as Telecom, Financial Services, Healthcare, and Energy, it delivers pre-built data models, processes, and user interfaces tailored to industry-specific needs.

What is Salesforce Industries Cloud?

Salesforce acquired Vlocity in 2020 and rebranded it as Salesforce Industries Cloud. At its core, Industries Cloud is powered by OmniStudio — a set of low-code tools that allows businesses to build guided interactions, data integrations, and business processes rapidly without deep technical expertise.

Key Components of Salesforce Industries Cloud

• OmniScript: Guided step-by-step processes for users and customers
• DataRaptor: Low-code data transformation and integration tool
• FlexCard: Reusable UI components for displaying data
• Integration Procedures: High-performance server-side logic for complex data operations

Industries Supported

• Communications and Media: Subscription management, quoting, and order management for telecom companies
• Financial Services: Wealth management, insurance, and banking workflows
• Healthcare and Life Sciences: Patient engagement and provider management
• Energy and Utilities: Field service and customer self-service portals

Why Businesses Choose Salesforce Industries Cloud

Companies choose Industries Cloud because it dramatically reduces implementation time. Instead of building industry-specific processes from scratch on core Salesforce, you start with pre-built industry best practices. The result: faster time-to-value, lower cost of ownership, and a solution that speaks the language of your industry.

How Mineffs Helps You Implement Salesforce Industries Cloud

At Mineffs IT Services, we specialize exclusively in Salesforce Industries Cloud (Vlocity/OmniStudio) implementations. Our team of certified experts brings 8+ years of experience and 22+ certifications to every engagement. Whether you are starting fresh or migrating from an existing implementation, we minimize your effort and maximize your business impact.

Ready to explore how Salesforce Industries Cloud can transform your business? Contact us today for a free consultation.